Aftermarket

Our Aftermarket Division

At TBS, our aftermarket division that was launched in 2022 is more than just a service – it’s a commitment to prioritising our customers’ needs. We take pride in providing an industry-leading aftersales service and support network, ensuring our customers receive unparalleled assistance throughout their journey with TBS.

The team, led by Senior Aftermarket Manager, Dan Parker-Gage has achieved significant milestones in building an infrastructure that delivers agile logistics and responsive service support to customers worldwide.

Recent achievements include:

• A global footprint of dedicated service technicians delivering rapid service support
• Regional service strategies to get spare parts to customers faster
• The launch of our global online customer portal, now live and already helping customers worldwide with faster ordering, fixed pricing agreements, clear service benefits, and quicker access to spare parts

We are proud to already have highly skilled technicians based in Europe, the US, and India, fully trained to TBS standards, and supporting customers across the globe.

And we’re not stopping there. We will deliver a new European Service Hub in September 2025, followed by an Indian Service Hub in 2026, expanding our global reach and ensuring even greater responsiveness for our customers.

With our growing team, strategic investments, and innovative customer solutions, we are transforming the way Aftermarket service is delivered. Customers can expect faster response times, improved spare parts availability, and an enhanced service experience, wherever they are in the world.